Built to Serve. Built to Last.
At Tisas USA, we stand behind the quality, craftsmanship, and performance of every firearm we manufacture. Our commitment to our customers extends beyond the sale and is backed by a Limited Lifetime Warranty covering defects in materials and workmanship for the lifetime of the original firearm.
As the official U.S. branch of Tisas, we are committed to supporting our customers with responsive service and warranty assistance throughout the United States.
Warranty Coverage
Tisas USA warrants that each firearm manufactured by Tisas will be free from defects in materials and workmanship under normal use and service.
If a defect in materials or workmanship is discovered, Tisas USA will, at its discretion:
- Repair the firearm
- Replace defective parts
- Replace the firearm with a comparable model if repair is not possible
This warranty applies only to the original firearm and covers manufacturing defects resulting from the production process.
What Is Not Covered
This warranty does not cover damage, malfunctions, or wear resulting from:
- Normal wear and tear
- Improper maintenance or neglect
- Unauthorized modifications or alterations
- Misuse, abuse, or improper handling
- Corrosion, rust, or cosmetic damage
- Damage caused by accidents
- Damage resulting from the use of reloaded, remanufactured, hand-loaded, or improper ammunition
- Damage resulting from the use of ammunition that does not meet SAAMI specifications
- Installation of aftermarket parts not approved by Tisas USA
- Damage caused by improper storage conditions
This warranty is limited to the firearm itself and does not cover consequential, incidental, or indirect damages.
Warranty Service
If you believe your firearm requires warranty service, please contact our customer support team before shipping your firearm.
Our team will assist with troubleshooting, provide warranty instructions, and issue any necessary return authorization information.
Contact Tisas USA
Email: help@tisasarmsusa.com
Phone: 404-590-0851
Website: www.tisasarmsusa.com
Our Commitment
Tisas has built its reputation on precision manufacturing, dependable performance, and a commitment to quality since 1993. As the official U.S. branch of Tisas, we are proud to support our customers with dedicated warranty service and stand behind every firearm we manufacture.
